After-sales service

A problem with your Laguiole?

Report it here in three steps, with photos if they help. Our after-sales service reviews every case and replies by email from Tuesday 8am to Friday 12pm (French time, closed on weekends and Mondays).

Loading…

Good to know

  • Tracking number not received: choose this request from the list. The number is shown on screen straight away.
  • Photos: up to 5 per case. They are required for a faulty or damaged product, an engraving error or a wrong item received.

Privacy

Your photos and the information in your case are used only to process your request.