After-sales service
A problem with your Laguiole?
Report it here in three steps, with photos if they help. Our after-sales service reviews every case and replies by email from Tuesday 8am to Friday 12pm (French time, closed on weekends and Mondays).
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Good to know
- Tracking number not received: choose this request from the list. The number is shown on screen straight away.
- Photos: up to 5 per case. They are required for a faulty or damaged product, an engraving error or a wrong item received.
Privacy
Your photos and the information in your case are used only to process your request.
Handcrafted in Aveyron, the historic home of the Laguiole knife